Salon Mystery Shopper Essex

Do you have a hair or beauty salon in Essex?

Do you have a team of staff, chain of salons or team you work with?

If your looking to grow your salon, offer a better service, tweak what you already offer or improve certain staff members performance, our Salon Mystery Shopper service will benefit you.

I will visit your business on your behalf posing as a ‘real client’ to evaluate the service, quality and impression that your business offers. In other words, how attractive is your business to the general public?

After a initial discovery call, I will work out a individual plan for you and your team and support you throughout the whole journey.

Mystery shopping is an crucial tool used to improve your business in many ways. All my reports are bespoke to suit your business and needs and includes:

  • Discovery Call
  • Personalised plan
  • Pre Booking findings
  • Treatment findings
  • Staff findings
  • Salon findings
  • Full report
  • Tasks to put into place
  • Follow up call

Package worth £300.

I will work with you for a 1 month turnaround, from initial call to feedback to you and staff. Our follow up call can be from 4-6 weeks after your report is sent to you.

 

You can use your findings, tasks and reports towards staff appraisals and training needs.